Patch Tuesday Leaves Outlook Users Outraged

outlook crashing

Microsoft’s recent Patch Tuesday brought four critical updates, as well as eight important updates, in an attempt to resolve 54 reported vulnerabilities found in Microsoft Windows and Microsoft Office. KB 3097877, part of security bulletin MS15-115, was found to cause a multitude of issues for those using Outlook, including the following:

  • Crashing when opening web-formatted (HTML) emails
  • Black screens when trying to log in
  • Other odd behaviours/general hangups

Upon discovering the issues, a spokesperson from Microsoft explained, “We are looking into reports from some customers who are experiencing difficulties with Outlook after installing Windows KB 3097877. An immediate review is under way.”

If you experienced issues as mentioned above, you’re likely extremely frustrated. We get that. Fortunately, Microsoft has reissued KB 3097877 to address the issues. A spokesperson expressed, “We recommend customers apply this update to help stay protected.”

There was no mention as to what the issues were caused by or why the update was faulty in it’s release, however, it’s vital to apply the reissued update as it’s designed to fix a series of flaws that could otherwise let attackers remotely execute code on your systems.

Need help making sure patches are applied in a timely manner? Slivertip IT does that for you. Call (425) 998-9199 or email us at cslade@silvertipit.com to learn more about about managed IT services.

IT Support Companies in Seattle
 
CLIENT FEEDBACK

“Silvertip IT provides us with exceptional services and products. We have a new level of assurance and confidence in our  IT systems.  This was put to the test when one of our servers failed over a weekend and in the following week while we waited for new hardware, our staff was still able to work without interruption on a virtual server, completely unaware of the hardware failure. Our issues are responded to quickly and efficiently, and Silvertip’s support personnel are knowledgeable and friendly.”

-Rick Miller – Chief Operating Officer, Master Builders Association
read more»